TERMS OF SERVICE
Welcome! These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to these terms.
1. General Information
1.1. Company Details – is operated , registered in the United Kingdom. 1.2. Eligibility – You must be at least 18 years old or have parental consent to purchase from our store. 1.3. Changes to Terms – We may update these Terms periodically. Any changes will be posted on this page.
2. Products & Orders
2.1. Product Descriptions – We strive to ensure product descriptions and images are accurate, but minor variations may occur. 2.2. Pricing & Availability – Prices are in GBP (£) and include applicable taxes. Availability is subject to change. 2.3. Order Confirmation – Once an order is placed, you will receive an email confirmation. This does not constitute acceptance until we have processed and dispatched the order. 2.4. Right to Refuse Orders – We reserve the right to refuse or cancel any order for reasons such as fraud, incorrect pricing, or stock unavailability.
3. Shipping & Delivery
3.1. Delivery Timeframes – Estimated delivery times vary depending on location and shipping method. We are not responsible for delays caused by courier services. 3.2. Customs & Import Fees – Customers outside the UK are responsible for any customs duties or import taxes. 3.3. Lost or Delayed Packages – If your order is lost or significantly delayed, please contact our support team.
4. Returns & Refunds
4.1. Consumer Rights Act 2015 – Customers in the UK have statutory rights to return faulty or misdescribed goods within 30 days of receiving them. 4.2. Return Eligibility – Items must be unused, in original packaging, and returned within 14 days of receipt for a refund or exchange. 4.3. Return Process – To initiate a return, contact us at [Your Contact Email]. Customers are responsible for return shipping unless the item is faulty. 4.4. Refund Processing – Refunds are issued within 7-10 business days after receiving the returned item.
5. Payments & Security
5.1. Accepted Payments – We accept payments via PayPal, credit/debit cards, and other secure payment methods. 5.2. Fraud Prevention – Transactions may be subject to verification to prevent fraud. 5.3. Data Protection – Your payment information is processed securely and is not stored by us.
6. Liability & Disclaimers
6.1. Limitation of Liability – We are not liable for indirect, incidental, or consequential damages arising from the use of our products or website. 6.2. Force Majeure – We are not responsible for delays or failures caused by events beyond our reasonable control.
7. Governing Law & Disputes
7.1. Applicable Law – These Terms are governed by the laws of England and Wales. 7.2. Dispute Resolution – In case of disputes, we encourage customers to contact us first. If unresolved, disputes may be referred to UK consumer protection bodies or courts.