SHIPPING POLICY

Shipping Policy

 we aim to provide fast, reliable, and affordable shipping to ensure your sneakers arrive safely and on time. Please review our shipping policy below for more details.

1. Processing Time:

Orders are typically processed within 1-2 business days (Monday through Friday) after receiving payment. You will receive an email notification once your order has been processed and shipped.

2. Shipping Options:

We offer the following shipping methods:

  • Standard Shipping: Estimated delivery time of 3-5 business days.
  • Express Shipping: Estimated delivery time of 1-2 business days.

Shipping times are estimates and may vary depending on your location and circumstances beyond our control.

3. Shipping Costs:

Shipping costs are calculated at checkout based on your location and the shipping method selected. We offer free standard shipping on orders over £[insert amount] within the UK.

4. Delivery Areas:

We currently offer shipping within the United Kingdom. If you are located outside of the UK, please contact us directly to inquire about international shipping options.

5. Order Tracking:

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can use this information to monitor the progress of your shipment.

6. Address Accuracy:

Please ensure that the shipping address provided is correct and complete. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses. If you notice an error in your shipping address, please contact us as soon as possible to make the necessary corrections.

7. Shipping Delays:

While we strive to deliver your order on time, there may be occasional delays due to circumstances beyond our control, such as weather conditions, holidays, or issues with the courier service. We will do our best to keep you informed of any significant delays.

8. Lost or Damaged Packages:

If your package is lost or damaged during transit, please contact us immediately. We will assist in filing a claim with the carrier and work with you to resolve the issue.

9. Customs and Import Duties (International Shipping):

For international orders, the customer is responsible for any customs duties, taxes, or import fees that may apply upon arrival in the destination country. We recommend checking with your local customs office for further information.

10. Order Modifications or Cancellations:

Once your order has been processed and shipped, we are unable to make changes or cancellations. If you need to make changes to your order, please contact us as soon as possible, and we will do our best to assist before shipment.

This shipping policy provides clear information for your customers in the UK about order processing, delivery options, costs, tracking, and potential issues such as lost or damaged packages.