PRIVACY POLICY

Privacy Policy

 we take your privacy seriously. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from our store.

1. Information We Collect:

We collect the following types of personal information:

  • Personal Information: This includes your name, email address, billing and shipping addresses, phone number, and payment details, which are necessary for processing your orders.
  • Account Information: If you create an account, we may collect additional information such as order history and preferences.
  • Technical Information: This includes data such as your IP address, browser type, and device information collected through cookies to improve your browsing experience.

2. How We Use Your Information:

We use the personal information we collect for the following purposes:

  • To Process Orders: To complete your purchase, deliver products, and handle any returns or exchanges.
  • Customer Service: To respond to your queries, requests, and support issues.
  • To Improve Our Services: To enhance your shopping experience by analyzing customer behavior and feedback.
  • Marketing Communications: We may send promotional emails about our products, special offers, or updates, but only if you have opted in to receive such communications.
  • Legal Obligations: To comply with legal and regulatory requirements, such as fraud prevention and accounting.

3. How We Protect Your Information:

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, and secure servers.

4. Sharing Your Information:

We do not sell, rent, or share your personal information with third parties except for the following cases:

  • Service Providers: We may share your information with trusted third parties who assist in processing payments, shipping orders, or providing customer support.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests such as subpoenas.

5. Cookies:

Our website uses cookies to enhance your shopping experience. Cookies are small text files stored on your device that help us remember your preferences and provide personalized content. You can control or disable cookies through your browser settings.

6. Your Rights:

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can update or correct any incorrect personal information.
  • Deletion: You can request that we delete your personal information, subject to certain legal obligations.
  • Opt-Out: You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Retention of Your Data:

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Third-Party Links:

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites, so we encourage you to read their privacy policies.

9. Changes to This Privacy Policy:

We may update this privacy policy from time to time. Any changes will be posted on this page with the updated date. We recommend reviewing this policy periodically to stay informed about how we protect your information.

10. Contact Us:

If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at sneakerscol.servicio@gmail.com.

This privacy policy ensures compliance with UK data protection laws, including the General Data Protection Regulation (GDPR), and outlines your customers' rights and how their data is managed.